Last updated: October 2026
This Privacy Policy explains how Rinisha Web Services ("Rinisha", "we", "us") collects, uses, and protects information submitted through https://www.rinisha.com.
When you use our diagnostic portal or contact form, we collect the information you voluntarily provide — your name, business name, sector, email address, phone number, and any context you share about your business situation.
We use this information solely to respond to your enquiry, prepare a tailored diagnostic plan, and — if you engage us — deliver the services you've requested. We do not sell or rent your information to third parties.
If you contact us via WhatsApp or email, that conversation is used only to respond to you and, where relevant, keep a record of the engagement.
This site may use standard analytics tools to understand aggregate traffic patterns. No personally identifiable browsing data is sold to third parties.
Our Shopify optimization pages use the Meta Pixel to measure how visitors from our Facebook and Instagram ads use the page and whether they purchase. This lets Meta process browsing events such as page views and checkout clicks under its own privacy policy. The free store audit uses the same pixel to count audits run and AI reviews unlocked. When you buy a fixed-price service, we collect your store URL and WhatsApp number to deliver it. You pay by UPI directly to Kots Trend, the business that operates Rinisha. We keep the UPI reference number (and the screenshot, if you send one) to match your payment, and we never see your UPI PIN or bank login. When we confirm a payment, we tell Meta that a purchase happened, together with a scrambled (hashed) form of your phone number, so we can measure which of our ads lead to sales.
When you audit a store at rinisha.com/audit, we read only that store's public pages and save the report so its link keeps working. To measure speed we send the store address to Google's PageSpeed Insights. For the optional AI review, the store's public product text is sent to Anthropic's Claude API to generate the review. We also record your internet address to limit misuse.
To unlock the AI review you send us a short code from your WhatsApp (or type your name and number). We then store your WhatsApp number, the name on your WhatsApp profile, the stores you audited and our WhatsApp conversation with you. We use these to send you your report, answer your questions and follow up about the audit. WhatsApp messages are delivered through Meta's WhatsApp Business Platform.
Offers only with your consent. We send Shopify tips and offers on WhatsApp only if you ticked the (unticked by default) box agreeing to them; we store the exact wording you agreed to and when. Reply STOP at any time to stop them, or START to opt back in. To have your number, messages and consent record deleted, message us on WhatsApp or email abhi@rinisha.com, and we'll delete them within 7 days.
You may request access to, correction of, or deletion of any personal data we hold about you by emailing abhi@rinisha.com.
Questions about this policy can be sent to abhi@rinisha.com.